Shipping policy

Thank you for shopping with us! We are committed to delivering your order safely and on time. Please read our shipping policy below.

📦 Order Processing Time

  • All orders are processed within 1–3 business days.

  • Orders are not shipped on Sundays or public holidays.

  • You will receive a confirmation email/SMS once your order is shipped.

If we experience a high volume of orders, shipments may be delayed slightly. We appreciate your patience.

🚛 Estimated Delivery Time

Delivery time depends on your location:

  • Metro Cities: 3–7 business days

  • Other Locations: 5–10 business days

  • Remote Areas: 7–12 business days

Please note: Delivery times are estimates and may vary due to courier delays, weather, or high demand periods.

💳 Cash on Delivery (COD)

We offer Cash on Delivery (COD) in most serviceable locations.

  • Please ensure someone is available at the delivery address to receive the order.

  • Orders may be confirmed via call or SMS before dispatch.

  • We reserve the right to cancel COD orders if confirmation is not received.

📍 Order Tracking

Once your order is shipped, you will receive:

  • A tracking number via email/SMS

  • A tracking link to monitor your shipment in real time

If you do not receive tracking details within 3 business days, please contact us.

🚫 Shipping Restrictions

We currently ship only within [Your Country Name].
Some remote locations may not be serviceable for COD.

📦 Delayed or Lost Shipments

If your order is significantly delayed or lost in transit:

  • Please contact us within 7 days of the expected delivery date.

  • We will coordinate with the courier partner to resolve the issue.

🏠 Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for:

  • Incorrect or incomplete addresses provided by customers.

  • Failed deliveries due to unavailable recipient.

📞 Contact Us

If you have any questions about shipping, feel free to contact us:

📧 Email: nk.nite04@gmail.com